Frequently Asked Questions

Become a member
Health & Safety
Medavie Blue Cross
Training
Canada life

Become a member

How do i join the union?

How do I join the union?

  1. Complet the membership forms (in French only) *
  2. Once the forms are completed, send them by email to membres@aqtis514iatse.com or by mail to our offices located at 1001 de Maisonneuve Blvd East, Suite 900, Montreal (QC) H2L 4P9
  3. Following the reception of your documents, a member of our team will contact you within two (2) business days to proceed with the payment of your membership fees.

To become a member of the organization, you must pay:

  •     $250 one-time fee to open a file with AQTIS 514 IATSE
  •     $100 one-time fee to open a file with IATSE International
  •     $250 annual union dues which must be paid every year (always covers the period of January 1 to December 31, regardless of when it is paid during the year)

If you are already working in the industry as a permittee and have earned most of the required credits, the joining fee may be lower. Contact Member Services for information about the options available to you.

What happens if i don't pay my dues?

A member who has not paid their annual dues by January 1 becomes a member not in good standing. A member not in good standing must pay the amount due to become a member in good standing again.

A member not in good standing

    Is not listed in the directory

    Does not have access to SET job postings

The annual dues are $250 even if they are paid late.

If the member does not regularize their status within the specified time, they will be expelled and treated as a non-member until all amounts due are paid.

Can i work in a position for which i am not recognized?

There are no restrictions on Quebec productions once you are a member.

On U.S. productions, members who are recognized in the position must be given priority. The hiring of members not recognized in the position is subject to the union's approval.

What is a permittee?

A permittee is a technician who occupies a position covered by an AQTIS 514 IATSE collective agreement and has not yet become a member.

Pending the granting of membership, the permittee is issued an AQTIS 514 IATSE permit allowing him or her to work on productions under the union's jurisdiction and under the terms of an AQTIS 514 IATSE collective agreement.

You must pay your annual dues to complete the process of becoming a member and not have to pay for permits anymore. The permits are not refundable. It is therefore important to contact AQTIS 514 IATSE and pay your annual dues as soon as you have accumulated the necessary credits and taken the required training.

A permittee

    Is not listed in the member directory

    Receives SET job postings sent to permittees (3rd notification)

    Has access to some secure pages on the website

    Does not have access to group insurance

    Pays 2.5% union dues on AQTIS/AQPM/APP productions

    Pays for a work permit:

        On AQTIS/AQPM/APP contracts: 7.5%

        On U.S. productions: 12.5% (but does not contribute to insurance and the RRSP)

What are the membership statuses?

Member

Has paid their annual union dues ($250 for January 1 to December 31), is in good standing

    Has access to the directory and is listed

    Receives SET job postings (1st notification for positions for which the member is recognized, 2nd notification for positions for which the member is not recognized)

    Has access to the secure sections of the website

    Has access to insurance coverage, depending on their earnings during the reference period

    Pays 2.5% union dues

 

Permittee

A permittee is a technician who works on a production without being a member of AQTIS 514 IATSE.

    Is not listed in the directory

    Receives SET job postings sent to permittees (3rd notification)

    Has access to some secure sections of the website

    May qualify for limited insurance coverage

    Pays 2.5% union dues on AQTIS/AQPM/APP productions

    Pays for a work permit:

        On AQTIS/AQPM/APP contracts: 7.5%

        On U.S. productions: 12.5% (but does not contribute to insurance and the RRSP)

Can become a member if they meet the criteria for a position. They must pay the $250 annual dues and become a member recognized in a position.

 

Member not in good standing

A member who has not paid their annual dues by January 1 becomes a member not in good standing. A member not in good standing must pay the amount due to become a member in good standing again.

A member not in good standing

    Is not listed in the directory

    Does not have access to SET job postings

    Has access to the secure sections of the website

    Has access to insurance coverage

 

Honourable withdrawal

A member who has asked to quit the association and has no dues outstanding

    Is not listed in the directory

    Does not have access to SET job postings

    Does not have access to secure sections of the website

    Does not have access to insurance coverage

A member who has honourably withdrawn must rejoin the union if they want to work under an AQTIS 514 IATSE contract. To become a member again, they must pay their outstanding quarterly dues up to a maximum of 8 quarters at $62.50 per quarter, plus the dues for the current year.

 

Retired member

A member who has informed AQTIS 514 IATSE of their retirement from the industry

    Is not listed in the directory but has access

    Does not have access to SET job postings

    Has access to the secure sections of the website

    Loses their insurance coverage

A retired member must rejoin the union if they want to work under an AQTIS 514 IATSE contract. To become a member again, they must pay their outstanding quarterly dues up to a maximum of 8 quarters at $62.50 per quarter, plus the dues for the current year.

 

Expelled member

A member not in good standing who has not paid their dues in full within 6 months after the date of the dues notice will be expelled. An expelled member

    Is not listed in the directory

    Does not have access to SET job postings

    Does not have access to secure sections of the website

    Loses their insurance coverage

An expelled member must rejoin the union if they want to work under an AQTIS 514 IATSE contract. To become a member again, they must pay their outstanding quarterly dues and their annual dues.

What should i do if i'm leaving the industry?

It is advisable to send an email to membres@aqtis514iatse.com to request withdrawal from the union.

A withdrawing member must have paid all amounts due (dues, training fees, etc.)

How do i get my first contract?

AQTIS 514 IATSE doesn't find jobs for its members.

Here are a few useful links for finding contracts:

    Qui fait quoi? magazine

    AQPM - Association québécoise de la production médiatique

    CTVM - The news source for Quebec audiovisual professionals

How do the job offers sent by aqtis 514 iatse work?

Job offers are posted on the SET job board (for Système d’Embauche des Technicien-ne-s) by the producers. They are sent only to technicians who have the relevant position listed in their file.

There are 3 notification levels:

    First notification goes to members recognized in the position

    Second notification goes to members who are not recognized in the position but have it listed in their file

    Notification 3 goes to permittees who have already worked in the position

Any member in good standing may distribute a SET offer, with the agreement of a representative of the producer.

Producers must be authorized by AQTIS 514 IATSE to post job offers on SET.

How do i get recognized in a position?

Recognition in a position is not automatic; you must request it from Member Services.

    Any member who meets the criteria for classification in a position may request recognition in that position.

    Any permittee who meets the criteria for classification in a position may ask to pay the $250 annual dues and be recognized in that position.

 

To make the request, call 514-844-2113 or send an email to membres@aqtis514iatse.com

In general, you must have worked a certain number of days in the position. There may also be mandatory training or documentation requirements. To view the criteria, go to the page for the relevant department.

The criteria for classification in a position are voted on by the members recognized in a position in the relevant department, and ratified by the Executive Committee.

How does the activity report work?

The activity report is a document that summarizes all the contributions paid by producers to AQTIS 514 IATSE for a member.

For Quebec productions, the report is available in your inbox.

It is not updated in real time. For example, contributions collected in January 2022 will appear on the activity report posted in March 2022. An email is sent monthly to notify you when your activity report has been updated.

Note that the online activity report does not include U.S. productions. To obtain the report for U.S. productions, send an email to membres@aqtis514iatse.com

What documents does the union issue?

Income tax receipt:

Issued at the end of February by AQTIS 514 IATSE. Available in your inbox.

Includes:

    Annual dues paid during the fiscal year

    Proportional dues (2.5%) for Quebec productions

    Permit fees (if applicable)

    Registration fees for training courses

 

The proportional dues (2.5%) paid on U.S. productions are shown on the T4 and Relevé 1 slips issued by the producers.

 

Dues notice:

    Sent around November 1

    Payable online

 

RRSP tax receipts:

    Issued directly by the financial institution (Canada Life or IA Financial Group)

 

Relevé 22:

    Issued by AQTIS 514 IATSE, sent by mail in 2022

 

Receipt for Canada Life insurance premiums paid by members

    Available in your inbox

What if the amounts on my activity report are wrong?

If the amounts shown on your activity report are incorrect, please contact us. Note that it is normal for recent contributions (less than 2 months) to be missing.

Who to contact if there's a mistake on your activity report:

    Quebec productions: Simon-Olivier Fournier (sofournier@aqtis514iatse.com)

    U.S. productions: Jean-François St-Louis (jfstlouis@aqtis514iatse.com)

Can i be a member of more than one iatse local?

Yes. In this case, you must pay dues to each local. When you join a second IATSE local, you will need to decide which one will handle your insurance and RSP (your home local).

How do the credits work? where can i see how many i have?

1 credit = 1 day of work under an AQTIS 514 IATSE contract. A day with less than 5 hours of work counts as 0.5 credits.

You start earning credits on your first day of work. They are tabulated automatically by AQTIS 514 IATSE.

    To see your credits, go to https://aqtis514iatse.com/en/credit/

Note that credits earned on U.S. productions are not shown on the site. For those credits, please contact AQTIS 514 IATSE.

Once you have accumulated the number of credits required for recognition in a position, contact us by phone at 514-844-2113 or by email at membres@aqtis514iatse.com

Why aren't all my credits shown in real time?

It takes six to eight weeks for your AQTIS work days to be tabulated.

Note that credits earned on U.S. productions are not shown on the site. For those credits, please contact AQTIS 514 IATSE.

If i have worked on jobs other than aqtis 514 iatse contracts, can that experience be recognized?

Yes, under certain conditions. See this page for more details.

If i am a member of another local, do i have to be a member of aqtis 514 iatse?

Yes, under certain conditions. See this page for more details.

If I am a member of another local, do I have to be a member of AQTIS 514 IATSE?

If you are a resident of Quebec and working under an AQTIS 514 IATSE contract, you must be a member of the union. However, if you are a resident of another province and a member of another IATSE local, you are not required to join AQTIS 514 IATSE. You can work on an AQTIS 514 IATSE project as an affiliate member and pay only:

    2.5% union dues

    Group insurance premium (can be transferred to your home local, upon request)

    Contribution to group RSP (can be transferred to your home local, upon request)

How are the criteria for recognition in a position determined?

The criteria for classification in a position are drawn up by the department's representatives and then voted on by the members recognized in a position in the department. They must then be ratified by the Executive Committee before coming into force.

For more information, contact Marion Farrando, union affairs advisor, at 514-966-2357 or mfarrando@aqtis514iatse.com

How can i get involved in the union?

Contact Marion Farrando, union affairs advisor, at 514-966-2357 or mfarrando@aqtis514iatse.com.

How do i pay my dues and how often?

AQTIS 514 IATSE dues are paid annually for the period of January 1 to December 31.

You can pay by phone with a credit card, Monday through Friday, 9 a.m. to 5 p.m.

    Online by Visa or Mastercard using the payment box on the AQTIS 514 IATSE website

    Online on your bank's website:

        Choose the Pay Bills option and then Add Payee

        Select or enter AQTIS 514 IATSE

        Enter your AQTIS 514 IATSE member number (8-character alphanumeric number, e.g. MA012345) as it appears on your dues notice (the reference number).

    At an ATM and at most financial institutions

    By mail (cheque or money order). Write your member number (e.g. MA012345) and the notice number on the cheque.

What are the payroll deductions for members? for permittees?

See this page.

What are the benefits of membership?

AQTIS 514 IATSE provides all members with the following services:

  •     Negotiating collective agreements with film and television producers and producers’ associations
  •     Applying the collective agreements, managing labour relations, settling disputes arising from the collective agreements, filing and following up on grievances if need be
  •     Providing occupational health and safety services, defending injured workers before the CNESST and administrative tribunals
  •     Providing a professional development service that offers introductory, basic and advanced courses in various trades as well as training in health and safety
  •     Matching technicians with employers by providing a technician employment service (SET) available to producers and members, an online members’ directory and a directory of productions
  •     Defending the interests of members and of the independent film and television production industry
  •     Promoting Quebec as a location for Canadian and foreign productions
  •     Providing member benefits including a group insurance plan, a group RRSP and an employee assistance program
Do i have to wait until i have a contract to become a member?

No, you can become a member by paying the $600 fee.

It consists of 3 components:

  •     $250 annual dues, payable by all members
  •     $100 one-time fee to open a file with IATSE International
  •     $250 one-time fee to open a file with AQTIS 514 IATSE
If i become a member while working on a contract, are my work permit fees refunded?

Work permits fees paid prior to the date on which you became a member are not refunded.

Notify the production as soon as you become a member so that they stop collecting the work permit fee. If the production continues to deduct the fee after the date on which you became a member, you will be reimbursed by AQTIS 514 IATSE.

How can i get an internship in the industry?

For job shadowing opportunities, you must contact the production directly. Internships do not count as a day of work, as they are unpaid. An intern must never occupy a position (replacing a member).

For more information about internships, contact Labour Relations at 514-844-2113 / membres@aqtis514iatse.com

Health & Safety

Why do we have health and safety legislation?

Because many tragic accidents have occurred, because too many have resulted in serious consequences, because no one should be injured on the job. Two laws have been passed, one on prevention (the Act respecting occupational health and safety) and the other on compensation (the Act respecting industrial accidents and occupational diseases).

What is prevention?

The Act respecting occupational health and safety stipulates actions that the employer, the person in authority and the worker must take BEFORE the execution of a job in order to prevent accidents. These are preventive measures* that each person is required to establish, observe and/or inform others of.

* See Sheet 1 - Safety Rules for the Quebec Film and Video Industry on this page

What is compensation?

The Act respecting industrial accidents and occupational diseases stipulates measures to be taken AFTER an event has occurred to protect the rights of workers who have suffered an occupational injury recognized by the CNESST (industrial accident, occupational disease, recurrence/relapse/aggravation).

What is the role of the cnesst in quebec?

The Commission des normes, de l’équité, de la santé et de la sécurité du travail (CNESST – commission on workplace standards, fairness, health and safety) has been mandated by the Quebec government to administer the occupational health and safety system. It serves as the public insurer for workers and employers, in addition to dealing with prevention.

The occupational health and safety system is the result of a broad consensus that led to a social contract between more than two million workers and their employers. Under that contract, victims of work-related injuries are compensated. Employers, meanwhile, are protected from lawsuits.

  • The CNESST provides victims of occupational injuries or diseases with financial support, as well as the medical and rehabilitation assistance they need to return to work.
  • The CNESST helps employers, who fund the plan through their premiums (contributions), to create healthier workplaces and remove occupational hazards.
  • The CNESST is responsible for enforcing the two key laws governing the rights and obligations of workers and employers with respect to occupational health and safety. These are the Act respecting occupational health and safety (LSST), in effect since 1979, and the Act respecting industrial accidents and occupational diseases (LATMP), which was adopted in 1985, but whose origins date back to the early 1930s.
Do i have to register with the cnesst to be eligible for compensation?

Not in most cases. Workers in Quebec are generally insured against workplace accidents or occupational diseases, and don’t have to pay anything. However, domestics, independent operators (self-employed workers) and employers who want to receive compensation in case of accident must register with the CNESST in order to be eligible for benefits.

Can workers sue their employers following an accident?

No, to the extent that the employer is subject to the Quebec occupational health and safety system, which provides no-fault protection. This regime is advantageous to both parties:

  • The worker who has suffered the occupational injury is compensated, which ensures income protection;
  • The employer is immune from lawsuits, which ensures that its assets are protected.
Can a decision of the cnesst be challenged?

Yes, anyone (worker or employer) who believes they have been wronged by a decision of the CNESST has the right to challenge it. The process varies depending on the nature of the decision. In most cases, the first step involves submitting a written application for review. The subject of the decision must be indicated, as well as the grounds for challenging it. This application must be submitted to the CNESST office in the region where the worker resides.

There is a 30-day time limit for submitting an application for review following receipt of a CNESST decision. However, the time limit is 10 days when the application involves a decision rendered following an inspection, or relating to a refusal of work or a refusal to re-assign a pregnant or nursing worker.

The CNESST renders a decision after giving the parties an opportunity to present their arguments. The CNESST may confirm, quash or amend a previously rendered decision. A person who believes they have been wronged by this new decision may challenge it before the Commission des lésions professionnelles (employment injury commission) within 45 days of notification.

What medical expenses are covered by the cnesst?

All medical expenses related to a work injury are covered by the CNESST. It pays for:

  • The services of a health professional (physician, dentist, optometrist);
  • Care and treatment received in a facility that is part of the Quebec health and social services network (e.g., a hospital or CLSC);
  • Drugs and other pharmaceutical products;
  • Orthotics and prosthetics;
  • Care and treatment provided in private facilities by healthcare professionals if that care or treatment is covered by the Regulation respecting medical aid and was prescribed by the attending physician (e.g., physiotherapy);
  • Technical aids and other costs provided for in the Regulation.

For more information, contact the CNESST office in your region, or see the Medical Assistance section in our Compendium of rehabilitation and compensation policies.

If i change jobs, does my new employer have access to my cnesst file?

No. You are the only person who has access to your complete CNESST file.

Even if there is a relapse, recurrence or aggravation when you are working for a different employer, only the employer you were working for when your work accident occurred has access to the file created by the CNESST regarding that specific injury. Additionally, only the health professional designated by that employer has access to the medical component of your file.

Furthermore, when a health professional designated by your employer consults your medical or rehabilitation file, the CNESST lets you know, and provides you with that person’s name and address.

If an occupational disease is related to an occupation practised for more than one employer, all the employers involved may have access to your file.

What is whmis?

The Workplace Hazardous Materials Information System is the Canadian standard for communicating information on hazardous materials. It was developed based on numerous federal and provincial laws and regulations, and is a tool for preventing occupational diseases and accidents.

WHMIS explains the role of suppliers (including importers and distributors), which is to provide material safety data sheets and labels for controlled products, whether sold or imported, that are found in Canadian workplaces. It also describes the employer’s role, which is to ensure that all controlled products used in the workplace are labelled and accompanied by a material safety data sheet that is accessible to everyone.

The employer must also develop a training and information program for employees so that everyone is aware of the dangers associated with certain hazardous materials, and the precautions to be taken when handling them. The staff at the CNESST Répertoire toxicologique can answer any questions regarding WHMIS. That service also publishes the Material Safety Data Sheet User’s Guide, which can be obtained from the CNESST office in your region, or downloaded directly from the website.

Si je travaille par le biais d’une personne morale (Une compagnie incorporée « inc. ») dois-je m’inscrire à la cnesst ?

Oui, puisque nos ententes collectives prévoient qu’une technicienne ou un technicien offrant ses services par le biais d’une compagnie incorporée « doit être inscrit-e » auprès de la CNESST (article 8.2 des ententes collectives AQTIS-AQPM et article 11.10 de l’entente publicitaire AQTIS-AQPFP).

Cela signifie que vous devez obtenir auprès de la CNESST une protection individuelle vous protégeant en cas d’accident du travail.  Il s’agit là d’une obligation. Lorsque vous signez votre contrat d’engagement, vous le faites au nom de votre compagnie incorporée et non en votre nom personnel. Aux yeux de la LATMP (Loi sur les Accidents du Travail et les Maladies Professionnelles), votre « employeur » est votre compagnie incorporée, et non la productrice ou le producteur.

Cela signifie qu’en cas d’accident de travail, les assurances CNESST de la productrice ou du producteur ne vous couvrent pas : vous devez avoir souscrit à une protection pour vous-même auprès de la CNESST. Quand vous faites les démarches auprès de la CNESST, vous devez expliquer votre réalité professionnelle en production audiovisuelle et préciser que vous voulez une couverture d’assurance pour vous-même, et non pas pour votre compagnie. Sans quoi la CNESST risque de vous répondre que vous n’avez pas besoin de couverture.

Medavie Blue Cross

How does disability insurance work?

Short-term disability insurance pays benefits for a maximum of 17 weeks, after a 7-day waiting period. In all, you will receive 75% of your average earnings under AQTIS contracts, up to a maximum of $1,400 per week. The benefits are taxable.

Am i eligible for disability benefits?

To qualify for disability benefits, your insurance plan must be the one for workers with an average income of $15,500 or more.

How do i submit a disability claim?

To file a claim, contact AQTIS 514 IATSE at 514-844-2113 or avantages-sociaux@aqtis514iatse.com.

What forms do i have to fill out to submit a claim?

The AQTIS 514 IATSE benefits officer will send you the documents you need to fill out. You will receive an email with the forms and instructions.

Do i have to apply for ei?

You must apply for Employment Insurance because disability insurance provides only supplemental/complementary coverage.

How much money will i get on disability?

Your disability benefits will depend on your average income and your EI claim. So we can't tell you the exact amount.

However, we can give you a model of the calculation performed by Medavie Blue Cross to give you a rough idea of how much you will receive.

What is the maximum duration of benefits?

The maximum benefit period for both short-term and long-term disability is 17 weeks.

How long does it take to process a disability claim?

It normally takes 10 working days.

Training

I'm new. What training do i have to take before i start working?

To determine the training you need to take, see the page of the department for your position: https://aqtis514iatse.com/en/departments/

You don't have to take the Initiation to Community Life course or any other training before you start working but we recommend it. However, if your job requires you to operate machinery or demands certain specific skills (e.g. driving a forklift, working at height, handling or transporting explosives), then you are legally required to have training. The producer must make sure, before hiring you, that you have the required credentials to do the job. A producer can never force you to perform a task that requires credentials you do not hold or training you have not taken.

I am a team/department leader on a production. How do i go about getting training for my team?

We can accommodate you. Depending on circumstances, we can train your entire team or send instructors directly to the set. The latter option requires agreement in writing from the production's representative.

In what order should i take the health and safety courses?

There is no particular order, with a few exceptions. Prerequisites are indicated on the page for each course.

Can i take training that is not related to my department?

Yes, you certainly can and you don't need a reason.

Do you offer distance learning?

Some of our courses are offered only online, some only in the classroom, and some in both formats. See the page for each course for more information.

Are there any courses given in english?

No, our courses are all in French. However, depending on the course, some solutions may be available.
Please contact us at 514-844-2113 or by email at formations@aqtis514iatse.com to see how we can help you.

I am an experienced technician but a new member. Do i have to take all the training related to my position?

You must have the appropriate health and safety training for your position. You may be exempted from technical training (such as the Introduction to the Profession of Set Lighting Technician course or the Film & Digital Camera Assistant course). To find out whether you qualify for an exemption, contact AQTIS 514 IATSE Member Services at 514-844-213 or by email at membres@aqtis514iatse.com

There are no exemptions for the Initiation to Community Life and Managing a Team courses.

Is there a fee for training courses? if so, how do i pay?

Our courses are generally fee-based, with the exception of occupational health and safety courses, which are free but reserved for members and permittees.

There are several ways to pay:

  •  Over the phone by credit card (Visa or Mastercard)
  •  At our office by debit card or cash, 9 a.m. to 5 p.m., Monday to Friday

Note that if you haven't paid by the day before the course starts, you will not be allowed to take the course and you will be charged a cancellation fee, as per our cancellation policy.

How can i check to make sure i'm registered for a course? how do i get on the waiting list?

To get on the waiting list, go to the page for the course and click on the "Subscribe to our reminder list" button.

You are officially registered for a course once you have paid the fee (if the course is fee-based) and received the confirmation email, which contains all the information you need to attend the course. (If you don't receive the email, please check your spam folder!)

How can i cancel my registration in a course?

You must notify the Training Department by phone at 514-844-2113 or by email at formations@aqtis514iatse.com at least six business days before the course starts. Otherwise, fees may apply. Please refer to our cancellation policy.

Are course registration fees tax deductible?

AQTIS 514 IATSE will send you a tax receipt by February 28 each year covering, among other things, any fees paid for training courses during the previous tax year. These fees are tax deductible. To find out the amount of the deduction to which you are entitled, please contact an accountant.

How do i renew my occupational health and safety competency cards?

There is no legal obligation to renew your competency cards and AQTIS 514 IATSE does not require it, with the exception of a few courses. However, we recommend that you take training on a regular basis to stay current. Renewal information can be found on the page for each course. The producer must make sure, before hiring you, that you have the required credentials to do the job. A producer can never force you to perform a task that requires credentials you do not hold or training you have not taken.

How do i sign up for the "film & digital camera assistant" course?

The Film & Digital Camera Assistant course is part of the Camera Trainee Program, so you have to be selected for the program in order to take the course. Some exceptions may be allowed, with the agreement of the program coordinator.

See the program page for details.

Canada life

How does disability insurance work?

Short-term disability insurance is a supplement to Employment Insurance and ensures you will receive 75% of your average earnings in the year preceding your disability date. You can be on short-term disability for up to 17 weeks, after which you can go on long-term disability and receive 66% of your average earnings for up to 24 months.

Am i eligible for disability benefits?

To be eligible for disability benefits, your annual gross income must be at least $20,000. Long-term disability coverage is available only under plans B, C and D.

How do i submit a disability claim?

To file a claim, contact AQTIS 514 IATSE at 514-844-2113 or avantages-sociaux@aqtis514iatse.com.

What forms do i have to fill out to submit a claim?

The AQTIS 514 IATSE benefits officer will send you the documents you need to fill out. You will receive an email with the forms and instructions.

Do i have to apply for ei?

You must apply for Employment Insurance because disability insurance is a supplemental/complementary benefit.

How much money will i get on disability?

In all, you will receive 75% of your weekly earnings on short-term disability and 66% on long-term disability.

Is there a monthly maximum?

Yes. On long-term disability, the monthly maximum is $5,000.

On short-term disability, the weekly maximum is $1,400.

What is the maximum duration of benefits?

The maximum benefit period for both short-term and long-term disability is 16 weeks.

How can i track or modify a claim i have already submitted?

Once your claim has been sent to Canada Life, you have to contact them at 1-888-343-6044 to follow up or make changes.

How long does it take to process a disability claim?

It normally takes 15 working days.